GameStop in Gainesville, GA Open now

Reviews about GameStop

• ★ ★ ★ ★ ★

  January 03, 2020, by ace197400
  I bought my son with special needs to buy a game. We needed help to figure out some good games for his skill level. Sam, the mgr was VERY nice and all of the employees were VERY helpful. As we searched for game for over 30 min, at some point, EVERY single employee came up and asked if we needed help. We bought a controller and after getting it home we figured out it had a roaming stick. It's hard enough when you have a disability to do things with this going on too. We were honestly late getting the game back due to him being the hospital. Sam graciously allowed us to exchange it anyway. We pass 2 other game stops to go to THIS one!! Always have and ALWAYS WILL!! It's just outside of Walmart. You can't pay enough to see a kids face light up again due to kindness. Thank you!!
• ★ ★ ★ ★ ★

  June 07, 2019, by greg wyman
  I don't understand the poor reviews I saw on here. I've had nothing but exceptional service every time I go in here. It seems like the manager works all the hours and is always here! Great guy and very knowledgeable. He always listens and has good suggestions for the items I am looking for. Yes, it is a very busy store. But compared to other Game Stops that I have shopped in, I would say the customer service and shopping experience here is well above the average. Thank you for doing a great job!